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Community Managers

David J. Levy, CMCA, PCAM, Portfolio Community Manager

Mr. Levy is the hands-on company owner of Sterling.  His involvement with the condominium industry dates back to 1985, starting out as a newlywed moving into a condominium townhouse as a resident owner.

 

Given his high energy level and desire to give back, he quickly became an active volunteer. He was then requested by the community to start a management company back in 1987. His ownership of condominiums expanded in the early 1990’s to include being an investor owner, which he and his wife continue to this day, more than 15 years later.

 

These experiences flow into David’s desire to organize Sterling around the concept of providing sterling (i.e. outstanding) service to both investor and resident owners.

 

Key condominium accomplishments:

 

  • 1989 Founder of CAI-NE food & clothing charity drive
  • 1990 Marlborough provides free trash service to condo owners, first in the state of Massachusetts, leading to millions per year in savings
  • 1991 PCAM, highest condo manager designation
  • 1992 Chapter President of CAI-NE, highest volunteer position
  • 1992 State super-lien passes at end of year – ending last R/E meltdown
  • 1994 Mass Electric and Boston Edison refund condo clients due to special research, leading to millions in refunds, state wide.
  • 1997 Winner of Chapter Volunteer of the Year (for multi-year service as speaker and author)
  • 2004 Winner of Chapter Property Manager of the Year

Non-condominium professional development:

 

  • Obtained unrestricted class construction supervisor’s license
  • Successfully competed in Toastmaster speech competitions

These two professional development investments help clients, as understanding the building codes and communicating well at annual meetings are critical to helping a community reach its maximum potential.

  

Tracey Rhodes, CMCA, AMS, Portfolio Community Manager

 

Ms. Rhodes is a strong portfolio property manager who has earned an excellent reputation for “sterling” customer satisfaction.  This reputation is due to her  10+ years of administrative support and customer service experience at property management, high-tech, and real estate development firms, as well as growing up in a 4th Generation construction family. Ms. Rhodes is also a fast learner, having secured two of CAI’s managers’ designations (CMCA & AMS). This supports her fluency in industry best-practices and emerging industry trends.

 

Within Tracey’s clientele, she has added three special types:

  • Upscale 55+ communities
  • HOA - home owners' associations
  • Properties under construction

Key condominium accomplishments:

 

  • 2007 CMCA & AMS, second highest condo manager designation
  • 2008 Massachusetts Construction License (unrestricted)
  • 2008 Property Manager of the Year, CAI-NE

Barbara Quinn, CMCA, AMS, Portfolio Community Manager

Mrs. Quinn is our newest property manager, with a combination of managerial and administrative responsibilities. She brings a “world” of experience. Mrs. Quinn came to Sterling after a management internship in Lake Tahoe, California. She completed this internship while attending college in Brazil (her home country). Mrs. Quinn is tri-lingual (in English, Portuguese and Spanish with growing French skills), which immediately creates rapport with our residents of diverse backgrounds.

 

Key condominium accomplishments:

 

  • 2008 Rookie of the Year, CAI-NE
  • 2009 CMCA designation
  • 2011 AMS designation

Roger Cummings, Community Manager

Roger Cummings is Sterling’s fourth community manager. Like all managers at Sterling, Mr. Cummings started off in customer service which allowed him to understand the concerns of residents, learn Sterling’s software and see how different properties do the same things in singular ways. What Roger didn’t need to learn was Sterling’s motto … a passion for service. Roger has served in the military (Army Ranger) in the 1970’s, nearly 30 years as a Deacon at church and 10+ years of being a Board Member at his condo complex in Rhode Island.


 
 
 
Sterling Services, Inc. 589 Concord Street, Holliston, MA, 01746 Copyright © 2019 Sterling Services, Inc. All rights reserved.